Privacy Policy

Last Updated: March 20, 2026

At POSTUBY INC ("Company", "We", "Us", or "Our"), we deeply respect your privacy. This comprehensive Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at www.postuby.com ("Service") or any of our applications.

1. Information We Collect

When you use our platform, we collect various types of information to provide and improve our Service to you:

• Personally Identifiable Information: Your name, email address, password, and contact details.
• Billing Information: For paid subscriptions, we collect a billing address and limited payment data processed securely through our payment provider (e.g., Stripe).
• Social Media and Third-Party Information: When you connect Postuby to your Meta (Facebook/Instagram), Google, LinkedIn, or X accounts; we collect your public profile information, page/account IDs, page content, and obtain permissions to read and send messages/comments (e.g., Meta's pages_manage_posts, instagram_content_publish, pages_messaging permissions required for App Review).
• Usage Data: Your IP address, browser type, device details, actions taken on the platform, and referring links. This is collected via session logs and cookies.

2. How We Use Your Information

We use your personal data strictly for legitimate operational purposes:

• To Provide the Service: To manage your connected social media accounts, publish content directly to your pages (Content Publish), and fetch/respond to messages or comments on your behalf (Message functionalities).
• Artificial Intelligence Processing: To generate AI-based captions, images, and brand strategies by processing your brand inputs through our secured AI pipelines.
• User Communication: To send account updates, new feature releases, security alerts, and to respond to your customer support inquiries.
• Service Improvement: To resolve technical bugs and improve overall user experience via anonymized/aggregated analytics.

3. Data Sharing and Disclosure

We treat your user data's privacy as a critical priority and we do not sell your personal information to third-party advertisers. We may only disclose your data in the following situations:

• Service Providers: To trusted third-party partners who assist us in operating our application, such as Cloud hosting providers, payment processors, and email delivery services.
• Social Media Platforms: To actually publish your posts and messages, data is transmitted directly (via official APIs) to platforms like Meta, LinkedIn, etc. These actions are fully subject to their respective Platform Terms (e.g., Meta Platform Terms).
• Legal Requirements: If required to do so by law, court order, or governmental request to comply with our lawful obligations.

4. Data Retention and Security

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as legally permitted. To prevent unauthorized access and data breaches, we utilize industry-standard 256-bit SSL/TLS encryption, robust firewalls, and strict internal access control policies.

5. User Rights and Data Deletion

In accordance with global data protection standards (such as GDPR and CCPA), you hold the following rights over your data:

• The right to request access to the personal information we store about you.
• The right to rectify inaccurate records.
• The right to request complete deletion of your data from our systems (Right to be Forgotten).
• The right to revoke any third-party permissions (especially Meta/Facebook/Instagram integrations) at any time.

For detailed instructions on completely purging your data and revoking app access from your social accounts, please visit our Data Deletion Instructions page.

6. Third-Party Links

Our Service may contain links to third-party websites. POSTUBY INC assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read their privacy statements upon visiting them.

7. Age Restrictions (Children's Privacy)

Our Service is not directed to individuals under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we will take immediate steps to remove such information.

8. Contact Information

If you have any questions, requests, or concerns regarding your privacy or this policy, please reach out to our Data Protection team using the details below: